PLEASE NOTE: Due to COVID-19, we will no longer do installations or permit customers to visit our shop until further notice. Our online shop will remain open and we will continue dispatching orders everyday. We will be offering free shipping for all Victorian-based customers. Please note that we are also experiencing some delays in certain products from both local and international suppliers, therefore delivery times may take longer than normal.
Since the recent announcement of Stage 4 restrictions, we are happy to inform you that we will still be operating and fulfilling online orders. Please rest assured, knowing that we are taking these restrictions very seriously have put in place the appropriate measures to ensure that we still meet the needs and demands of our customers.
Please read below and familiarise yourself with the following measures that have been put in place to ensure the safety of our customers and employees:
- All orders will be done online or over the phone (no face-to-face orders or customer pick ups, as the shop and showroom will be closed to all customers until further notice)
- Employees will practice social distancing and wear a face mask at all times
- All shared work areas will be sanitised and disinfected regularly to ensure safety of all employees.
Our team is working very hard to ensure that all hygiene protocols are being taken seriously to protect our customers, the community and also themselves. All orders are our top most priority, hence our goal is to send them out as promptly as possible.
We understand that this situation heavily affects our Victorian-based customers, therefore we will be offering free shipping for all Victorian customers. Due to global shortages in products and materials we are also experiencing some delays in certain products from both local and international suppliers, therefore delivery times may take longer than normal.
We apologise for any inconvenience and thank you for your support and patience in these difficult times.